System
Deleting your account
Before you delete
Deleting your account is permanent. All your deals, linked emails, filed documents, notes, and account data will be removed and cannot be recovered. Your connected inbox is disconnected but your actual Gmail or Outlook account is not affected — only your Tract data is deleted.
If you're on an active subscription, deleting your account cancels it immediately. You won't be charged again but no partial refund is issued for the remaining period.
How to delete your account
Open Tract and go to Settings
Select Account
Scroll to the bottom and click Delete Account
Read the confirmation and type your account email address to confirm
Click Delete permanently
Your account is removed immediately. If you change your mind, you'll need to create a new account and start fresh — your previous data cannot be restored.
If you just need a break
If you're not ready to delete but want to pause, cancelling your subscription keeps your account and all your data intact. You can reactivate at any time and pick up exactly where you left off.
Any other questions? Get in touch