Before you start

Tract connects to your Outlook or Microsoft 365 account using Microsoft's secure OAuth sign-in. You don't need to create a new email address or change how you send and receive email. Tract reads and sends on your behalf using your existing account.

Please note that new accounts will be prompted after sign up to connect email before continuing into Tract.

How to connect

1. Navigate to Settings from the profile icon

2. Click Email from the sub menu

3. Find the Email Account section and click Connect Outlook

4. Sign in with your Microsoft account and grant Tract the requested permissions

5. Your inbox will begin syncing — this usually takes 1-2 minutes

What permissions Tract requests and why

Tract requests access to read, send, and organize your Outlook inbox. This is required to display your emails inside Tract and send on your behalf. Access can be revoked at any time from your Microsoft account settings.

Troubleshooting

If your inbox isn't syncing, check that your Microsoft 365 account hasn't blocked third-party app access — this is sometimes controlled at the organization level. Contact your IT administrator if you're on a company-managed account, or reply to your welcome email and we'll help.