First things to try

• Wait 2-3 minutes — initial sync after connecting can take a few minutes depending on inbox size

• Quit and reopen Tract

• Disconnect and reconnect your inbox from Settings → Email

If you're on a company Microsoft 365 account

Your organization may restrict third-party app access at the admin level. Contact your IT administrator and ask them to whitelist Tract in the Microsoft 365 admin center.

Still not syncing

Reply to your welcome email or contact us with your account email address and we'll look into it immediately.